Adobe Acrobat Printing

Is anyone receiving this error message when printing in Acrobat Pro?: "The document could not be printed. Kindly use our help page."

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Community Manager

Hi @Lisa2775
apologies for the problem being faced. can you please share the logs so we an investigate this issue

Steps

Close Acrobat
Download and run Diagnostics utility https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html
Select Start Diagnostics.
Now Open Acrobat and reproduce the issue.
Select Stop Monitoring, and share the log ID with us.

Thanks

Chetan

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