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Participating Frequently
May 3, 2022
Question

Adobe Acrobat Pro 2020 and M1 Silicon

  • May 3, 2022
  • 2 replies
  • 5155 views

Looks like Acrobat DC and Acrobat Reader DC can run natively on Apple computers with M1 processors.  We have the Acrobat Pro 2020.  If I understand it correctly, Acrobat Pro will need the Rosetta emulation?  Anyone know if Adobe will have an update at some point to run Acrobat Pro natively with M1 processors?  Thanks

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2 replies

MWSWAuthor
Participating Frequently
June 22, 2022

Looks like I needed to download creative cloud install to get Acrobat 2020 to run on machine.  I uninstalled Acrobat, installed creative cloud and reinstalled adobe. Whew!  Didn't realize how much I used the functions of Acrobat until I didn't have them.  Thanks to all your suggestions and hope this helps someone else.

Participating Frequently
July 18, 2022

Hey MWSW, I have exactly the same problem with Adobe Pro 2020 on my new M1 MacBook. There is just a blank screen when I want to login and it always freezing in when I want to sign a document or change the desing in dark.

Can you just explain in a short version how it works with creative cloud? Did you installed the latest Adobe DC Version? How can you use your Adobe Pro 2020 license with that?

MWSWAuthor
Participating Frequently
July 19, 2022

Easy short version - not a clue. 🙂 Online tech support told me to do that.  I don't use Adobe DC, only Adobe Pro 2020 so not sure how it works with Adobe DC.  But my issue was that when I tried to activate my license, nothing would happen.  Sorry I couldn't be more helpful.

Amal.
Community Manager
Community Manager
May 6, 2022

Hi there

 

Hope you are doing well and sorry for the trouble.

 

Please go through the help page https://helpx.adobe.com/acrobat/kb/apple-silicon-m1-processor-support.html and see if that works for you.

 

Regards

Amal

MWSWAuthor
Participating Frequently
May 6, 2022

Thanks, but that article doesn't mention if the Adobe Acrobat Pro 2020 is compatible.

Amal.
Community Manager
Community Manager
May 10, 2022

Hi there

 

Classic versions of Acrobat - Acrobat Pro 2017 and Acrobat Pro 2020 currently do not support native mode.

 

Regards

Amal