Adobe Acrobat Pro 2020 v 2020.005.30748

Hello,

I hope you're doing well. Apologies for the delayed response and trouble.

Please ensure you have the latest version of Acrobat installed (24.005.20421 – Optional update, Feb 24, 2025). To check for updates, go to Menu > Help > Check for Updates, install any available updates, restart the app and your machine, and try again.

For more details, refer to: Adobe Release Notes.

If the issue persists, please collect the fresh logs, and share them with us for further investigation.

Thanks,

Anand Sri.