Skip to main content
B
Basanta24401096d1nd
Participant
July 20, 2022
Question

Adobe Acrobat Pro 64-bit keeps crashing | Windows 10 |

  • July 20, 2022
  • 1 reply
  • 501 views

Adobe Acrobat pro 64-bit keeps crashing saying "insufficient memory". We have installed the 64-bit version after the crashing on 32-bit was very frequent. Now, although the crash is not frequent it does happen while user is on the final page editing it and lose all the work. Any suggestions on how to fix it would be great. 

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 20, 2022

Hi Basanta,

 

Thank you for reaching out.

 

Try the troubleshooting steps suggested for the crash in the following help document: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html.

Check if that helps.

Ensure that the application is updated to the latest version. Go to Help > Check for updates.

 

Could you please confirm if the issue occurs with some particular PDF or the PDF from a specific folder?

Share the Acrobat version number.

 

Thanks,

Meenakshi

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices