Adobe Acrobat Pro crashing

Hi @George296224887owx @Travis38749621aln6, 

Sorry for the troubled experience and delayed response. 
I am following up to see if your issue is fixed. If you need our assistance, please let us know. 

Could you please share the latest logs with us so we can investigate further.

Steps:

1. Close Acrobat.
2. Download and run the Diagnostics utility: [Diagnostics Utility](https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html)
3. Select Advanced Logs and check 'system apps information' Select "Start Diagnostics."
4. Open Acrobat and reproduce the issue.
5. Select "Stop Monitoring" and share the log ID with us.

If the issue is not immediately reproducible, you can keep the Diagnostics utility running and select Stop monitoring once the issue is seen.

Please know that we are fully committed to addressing issues like this and ensuring that the app functions smoothly for all users. Your feedback is invaluable in helping us improve, and we’re actively working to resolve this problem.

Thank you for your patience and understanding as we work to make things right.

~Tariq

We are experiencing Acrobat crashing as well for most of our users. Blue circle of death, not responding, can't even open preferences without crashing. Uninstall and reinstall helps a little but not fixing fully. This started on 9/3. Acrobat version 24.1