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AnnaBausLE
Participant
March 24, 2018
Answered

Adobe Acrobat Pro DC druckt nicht

  • March 24, 2018
  • 1 reply
  • 3001 views

Hallo, seit einiger Zeit kann ich Dokumente aus dem Adobe Acrobat Pro DC nicht mehr drucken. Hier erhalte ich immer eine Fehlermeldung "Drucken - "/private/var/spool/cups/tmp/0d8b55ab5b925" kann nicht geöffnet werden  .... Kann mir jmd. sagen wie ich diesen Fehler wieder beheben kann, bzw. woran das liegt?! Denn wenn ich es über die Vorschau öffne geht es ohne Probleme! Ich hoffe es kann mir hier jmd helfen! Vielen Dank schon mal im Vorfeld ...

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Correct answer AnandSri

Hello Darial,

We apologize for the inconvenience caused, as per the description above, you are not able to print PDF file using Acrobat Pro DC as getting an error message "Print -" / private / var / spool / cups / tmp / 0d8b55ab5b925 "cannot be opened, is that correct?

Please check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing updates.

Try resetting the preferences, to reset the preferences refer to Identify the product and its version for Acrobat and Reader DC

Make sure that you have the latest driver for the printer installed.

If the issue still persists, please use Acrobat cleaner tool to remove Acrobat Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs 

reboot the machine and install Acrobat from Download Pro or Standard versions of Acrobat DC | Non-subscription

Let us know how it goes and share your findings.

Regards,

Anand Sri.

1 reply

AnandSri
AnandSriCorrect answer
Legend
March 29, 2018

Hello Darial,

We apologize for the inconvenience caused, as per the description above, you are not able to print PDF file using Acrobat Pro DC as getting an error message "Print -" / private / var / spool / cups / tmp / 0d8b55ab5b925 "cannot be opened, is that correct?

Please check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing updates.

Try resetting the preferences, to reset the preferences refer to Identify the product and its version for Acrobat and Reader DC

Make sure that you have the latest driver for the printer installed.

If the issue still persists, please use Acrobat cleaner tool to remove Acrobat Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs 

reboot the machine and install Acrobat from Download Pro or Standard versions of Acrobat DC | Non-subscription

Let us know how it goes and share your findings.

Regards,

Anand Sri.

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