Adobe Acrobat Pro Not Responding / Crashing

Question

Good morning,I am currently using Adobe Acrobat Pro on Windows 11 (Version 25.001.20997.0) and have been experiencing persistent performance issues for several months.The application is extremely slow to open, and nearly every action results in a “Not Responding” message. This occurs when clicking the menu icon, opening files, and even when attempting to print. In effect, the program becomes unresponsive during almost any basic operation.I have followed all recommended troubleshooting steps found in Adobe support materials and online tutorials, including uninstalling and reinstalling the application. Unfortunately, none of these actions have resolved the issue.As an example, this morning it took approximately one hour to open and print eight small PDF files.I would appreciate your assistance in identifying the cause of this issue and providing a permanent solution, as this level of performance is significantly impacting productivity.Thank you!  Beverly

creative explorer · Answer

@beverlyf54477030 are you using the 'New Acrobat interface?' If so, go under view - disable new acrobat. Acrobat will ask to confirm and restart which you do, and it will close and re-open as the old classic interface. The new interface can be a little buggy. Try this first, if it solves your issues. If not, come back and let us know.

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