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TANIA34226517it7s
Participant
December 13, 2023
Answered

Adobe Acrobat Pro - Pan Tool Not Default

  • December 13, 2023
  • 2 replies
  • 5562 views

Hi. I'm using Adobe Acrobat Pro and can't seem to change the pan tool to be set as a default.  Everytime it is opened, the selection tool is selected and I have to manually change it every time.  It's very frustrating.  I've checked previous discussions but they all seem to have results for a different adobe as I can't see the settings under Edit that they talk about.

 

Can you please explain how to set the pan tool as the default on Adobe Acrobat Pro??

Correct answer Amal.

Hi @TANIA34226517it7s 

 

Hope you are doing well and thanks for reaching out.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.2042X installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

You may also try the steps below and see if that works:

1. open a PDF, right-click to select the Hand Tool
2. Go to Preferences (Ctrl,Cmd+K)>Accessibility>CHECK "Always display the keyboard selection cursor">Click OK
3. In Preferences>General - Change Touch Mode to Always

 

Let us know how it goes.

 

~Amal

2 replies

I
ii34107938b8s8
Participant
December 13, 2023

Hi @TANIA34226517it7s 

 

Your feedback is valuable to us. Please follow the steps mentioned by Amal:

 

1. Go to preferences(Ctrl+K/Cmd+K), go to Accessibility preferences and select 'Always display the keyboard selection cursor'

2. Then go to General preferences under same dialog, and change Touch mode to 'Always'

This will set your cursor default to Pan tool. Please let us know if it is still an issue for you.

 

Regards,

Bhawna.

 

 

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    December 13, 2023

    Hi @TANIA34226517it7s 

     

    Hope you are doing well and thanks for reaching out.

     

    What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.2042X installed. Go to Help > Check for updates and reboot the computer once.

    Also try to repair the installation from the help menu (Win Only) and see if that works.

    You may also try the steps below and see if that works:

    1. open a PDF, right-click to select the Hand Tool
    2. Go to Preferences (Ctrl,Cmd+K)>Accessibility>CHECK "Always display the keyboard selection cursor">Click OK
    3. In Preferences>General - Change Touch Mode to Always

     

    Let us know how it goes.

     

    ~Amal

      T
      TANIA34226517it7sAuthor
      Participant
      December 13, 2023

      Hi Amal

       

      Thanks for your response.  I wasn't able to find the steps under Help to find out what version of Adobe Acrobat Pro I have.  There wasn't an option for Check for Updates or About Acrobat.

       

      However, I did manage to find the Preferences and have followed the steps that you've mentioned and it has seemed to work.  So thank you 🙂

       

      Regards

      Tania

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