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M
mvfoster
Participant
March 11, 2018
Question

Adobe Acrobat Pro Student & Teacher 2017 (Windows), Download Version won't launch.

  • March 11, 2018
  • 2 replies
  • 962 views

I purchased this software this morning and it won't launch when I click on Setup.  I'm on my Surface Pro with Windows 10.  If this doesn't work, how do I get a refund, since it was a download purchase from Office Depot?

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2 replies

T
Test Screen Name
Legend
March 11, 2018

Not sure what the problem is, I hope someone has a suggestion. But I can tell you that refunds are always an issue to raise with the seller (here, Office Depot) not the maker (here, Adobe).

T
Test Screen Name
Legend
March 11, 2018

What exactly happens when you try to launch it?

M
mvfosterAuthor
Participant
March 11, 2018

It does nothing.  And then about 2 hours later I will receive a message that setup failed.

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