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margaretamy1
Participant
March 17, 2020
Question

Adobe Acrobat Pro version 11.0

  • March 17, 2020
  • 2 replies
  • 1444 views

3/17/2020 - I can't find anywhere to download my old product (Adobe Acrobat Pro version 11.0)? Am I just out of luck? 

This topic has been closed for replies.

2 replies

try67
Community Expert
Community Expert
March 17, 2020

Adobe stopped making older installers available, unless you purchased it as a download originally, in which case it should be available under your account.

margaretamy1
Participant
March 26, 2020

I have my old computer. If I pull the installation off that computer will it work? I've read that it conflicts with the new Windows 10. 

try67
Community Expert
Community Expert
March 26, 2020

You need the installer itself. You can't copy the application folder.

It might work in Windows 10. You need to install all available updates and maybe run it in Compatibility Mode with an earlier OS, though.

JR Boulay
Community Expert
Community Expert
March 17, 2020

You must ask the customers support.

Acrobate du PDF, InDesigner et Photoshopographe
Participating Frequently
March 26, 2020

True, but more like Technical Support. Mention issue properly or you will keep getting transferred around. Acrobat XI Pro is a perpetual product. So you need the perpetual product installation team to help you with it.