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ColleenMata
Participant
January 14, 2020
Question

Adobe Acrobat Pro X

  • January 14, 2020
  • 3 replies
  • 615 views

My Acrobat crashes immediately after start up.  It came with CS6.  I uninstalled all CS6 programs and reinstalled and the problem is still happening.  It started after I tried to open a document that was sent to me.

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3 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
January 26, 2020

Did you update Acrobat X to 10.1.16 ?

Acrobate du PDF, InDesigner et Photoshopographe
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ColleenMataAuthor
Participant
January 26, 2020

Yes.  The update fixed the issue.

 

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
January 15, 2020

You must reset the date of the computer in 2019, the year 2020 bug has struck!

The latest version of Acrobat X is 10.1.16

Acrobate du PDF, InDesigner et Photoshopographe
    C
    ColleenMataAuthor
    Participant
    January 22, 2020

    I reset computer to 2019 and same thing happens.  I open a file with Acrobat and within ten secons the application crashes.

    I believe this started when Acrobat tried to verify signatures (a lot of them) in a document.

    I am at my wits end!

    C
    ColleenMataAuthor
    Participant
    January 14, 2020

    Mac10.14.16

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