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Participant
June 19, 2019
Answered

Adobe Acrobat Pro X only printing in black and white now

  • June 19, 2019
  • 1 reply
  • 1717 views

I have had Adobe Acrobat Pro X at work now for a number of years.  I have had no problems printing until yesterday. 

Now when I print, the pages only print in black and white.  I have tried colored text, illustrations, and photographs and they are all black and white.  I have printed to three different printers which all printed b/w.  I have printed from PowerPoint, Outlook, Pictures, etc to each of these printers and they print in full color so it is just Acrobat.  I "printed" the pdf file using Acrobat to save it as a pdf and the file created was in black and white.

I have gone through the printing settings so many times picking print in color and checking all of the other settings.  I can not see what could be causing this.  Printing pdfs in color is important for my job and this is very frustrating.

Thanks in advance for your help!

This topic has been closed for replies.
Correct answer cherylb6874284

I tried many things to fix this issue and could not get Adobe Acrobat to print in color (note, Adobe Reader worked just fine).  I uninstalled and reinstalled Acrobat and problem solved

1 reply

cherylb6874284AuthorCorrect answer
Participant
June 19, 2019

I tried many things to fix this issue and could not get Adobe Acrobat to print in color (note, Adobe Reader worked just fine).  I uninstalled and reinstalled Acrobat and problem solved

AkanchhaS8194121
Legend
July 8, 2019

Hey Cherylb, 

We apologize for not being able to reply to your query. Glad to see that you have managed to figure it out and found the resolution.

Thanks for taking out time and sharing your findings with us. This may help others

Thanks,

Akanchha