Hi,i’m trying to deploy Adobe Acrobat Reader with a GPO. I did this:I got the latest Adobe Acrobat Reader from here OS: Windows 11 Language: All Languages (MUI) Version: 2026.001.21367 MUI for Windows-64bit Extraction from the EXE AcroRdrDCx642600121367_MUI.exe -sfx_o"C:\AdobeExtract" -sfx_ne Creation of a AIP msiexec /a C:\AdobeExtract\AcroPro.msi TARGETDIR="C:\AdobeAIP" Patch the AIP msiexec /a C:\AdobeAIP\AcroPro.msi /p C:\AdobeExtract\AcroRdrDCx64Upd2600121367_MUI.msp Test manual deployment Fails with “Error 2602. The File table entry ‘snapshot_blob.bin’ has no associated entry in the Media table.” (see attachment) GPO deployment Fails with error 1603.What can i do? Any solutions? With older versions like 2025.001.21288 the same commands worked.

IT-AA

Participant

Question

Adobe Acrobat Reader - Error 2602

Forum|Forum|22 days ago
April 8, 2026
3 replies
357 views

Hi,

i’m trying to deploy Adobe Acrobat Reader with a GPO. I did this:

I got the latest Adobe Acrobat Reader from here
OS: Windows 11
Language: All Languages (MUI)
Version: 2026.001.21367 MUI for Windows-64bit
Extraction from the EXE
AcroRdrDCx642600121367_MUI.exe -sfx_o"C:\AdobeExtract" -sfx_ne
Creation of a AIP
msiexec /a C:\AdobeExtract\AcroPro.msi TARGETDIR="C:\AdobeAIP"
Patch the AIP
msiexec /a C:\AdobeAIP\AcroPro.msi /p C:\AdobeExtract\AcroRdrDCx64Upd2600121367_MUI.msp
Test manual deployment
Fails with “Error 2602. The File table entry ‘snapshot_blob.bin’ has no associated entry in the Media table.” (see attachment)
GPO deployment
Fails with error 1603.

What can i do? Any solutions? With older versions like 2025.001.21288 the same commands worked.

Meenakshi0101

Community Manager

Hi IT-AA, and itm46582145,

Thank you for reaching out and reporting this.

We will share this information with the team to get this checked. Once we have more information, we will update it here.

Thanks,

Meenakshi

I

itm46582145

Participant

Hey, happened to me also.

Something they didn’t fix in this release , or reintroduce.
You have to modify the .msi file, an change the sequence number of both media files (table - media files) to match a number higher than the complete sequence number of files .

It worked in my case.

There are instructions on how to do it, you will find them ;)

Good luck!

@adobe support team - please fix with the next release!

IT-AAAuthor

Participant

hi there,

thx for the advise. i searched and found a solution that actually seems to work.

what did i do?

I got the latest Adobe Acrobat Reader from here
OS: Windows 11
Language: All Languages (MUI)
Version: Reader 2026.001.21411 MUI for Windows-64bit
Extraction from the EXE
AcroRdrDCx642600121367_MUI.exe -sfx_o"C:\AdobeExtract" -sfx_ne
Creation of a AIP
msiexec /a C:\AdobeExtract\AcroPro.msi TARGETDIR="C:\AdobeAIP"
Patch the AIP
msiexec /a C:\AdobeAIP\AcroPro.msi /p C:\AdobeExtract\AcroRdrDCx64Upd2600121367_MUI.msp
Open MSI with ORCA (see attached files)
Get ORCA from here
Open C:\AdobeAIP\AcroPro.msi with ORCA
1. Go to “Tables - File” and sort by the “Sequence” column
  remember the last entry number (current 6793)
2. Go to “Tables - Media” (current 2 entrys) and change the “LastSequence” entry for the “Languages.cab” to the last entry number you remembered from before (current 6793)
Save the changes
Save the changes under “File - Save As...” example “C:\AdobeAIP\MyAcroPro.msi”
Copy to Network
Copy the folder “C:\AdobeAIP” to a network folder “\\myserver\myshare\...”
Deploy MSI with GPO
Deploy the MyAcroPro.msi with a GPO

It worked for me. If not check the path length which can be a problem if it is too long.

@adobe support team - please fix this asap!

IT-AAAuthor

Participant

Update:
I tried with Version 26.001.21483. Still the same.
What changed is the number of files got to 7548 (see point 5. Open MSI with ORCA).

@Adobe Support Team - Can you get this fixed?

Po_Po

Participant

I had the same issue with 2600121367, I was unable to get an admin install/Slipstream to work without producing that error.

in the end I used the following command:

msiexec.exe /i C:\Adobe_Acrobat_Reader_DC_26.001.21367\acropro.MSI TRANSFORMS="C:\Adobe_Acrobat_Reader_DC_26.001.21367\Adobe_Acrobat_Reader_DC_26.001.21367.MST" TRANSFORMSSECURE=1 PATCH="C:\Adobe_Acrobat_Reader_DC_26.001.21367\AcroRdrDCx64Upd2600121367_MUI.msp" /QB! /L*V C:\Logs\Adobe_Acrobat_Reader_DC_26.001.21367_Verbose_Install.log

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