Adobe Acrobat Slower After Newest Update

Hello!

I hope you are doing well. I'm following up to see if you are still experiencing the app's slowness. Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20432 Planned update, Mar 11, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/4hpHb3X

If the issue still persists, please collect the logs as suggested in the above response, and share them with us for further investigation.

Thanks,

Anand Sri.

Hi @default6yea1l0urcpk 

Thanks for reporting this issue. We would need following additional information to help debug the issue

1. Acrobat version you have on the machine

2. OS version

3. Any protection software installed on the machines

4. Logs from your machine. You can use Adobe Diagnostic tool to capture and share the logs

Steps to use Diagnostic tool

Close Acrobat
Download and run Diagnostics utility https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html
Select Start Diagnostics.
Now Open Acrobat and reproduce the issue where Acrobat is having performance issues/crash
Select Stop Monitoring, and share the log ID with us.

Regards

Ravi