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Participant
February 27, 2020
Question

Adobe Acrobat Standard DC (slows down my computer terribly)

  • February 27, 2020
  • 1 reply
  • 4709 views

Since I subscribed to this product, it has been a nightmare.  Running on Windowns 10 intel core i3.  Computer is so slow since I subscribed.  Can't find a fix despite following all of the suggestions.  I guess I need to move on to Activepdf.com.  

 

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1 reply

Meenakshi_Negi
Legend
February 27, 2020

Hi DavidMillerCA,

 

Sorry for the trouble caused.

 

As the application is working slow, try repair installation and ensure that you are using the latest version of the application.

In the application, go to Help > Repair Installation or Check for updates. You can check the latest update available for the application from here https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

Please also try the troubleshooting steps provided in the following help link https://helpx.adobe.com/in/x-productkb/global/troubleshoot-system-errors-freezes-windows.html 

Check if that makes any difference.

 

If the issue persists, please try uninstalling and re-installing the application.

To remove the application, use the cleaner tool https://labs.adobe.com/downloads/acrobatcleaner.html and reboot the machine.

Then re-install the application from this link https://helpx.adobe.com/in/download-install/kb/acrobat-downloads.html

 

Let us know how it goes.

 

Regards,

Meenakshi