Adobe Acrobat Standard installation stops if Reader is installed

Forum|Forum|2 years ago
May 18, 2023
1 reply
677 views

Any fix on Adobe Acrobat Standard not proceeding on installation and will seem to see Reader as an Acrobat Standard version?

How to
Install update and subscribe to Acrobat
Standards and accessibility
General troubleshooting

Abambo

Community Expert

What OS and version?

ABAMBO | Hard- and Software Engineer | Photographer

donald_9007

Participant

Windows 10 Not sure of the version

Tariq Dar

Legend

Hi @donald_9007,

Sorry for the troubled experience.
If you have Acrobat Standard's subscription model, you can't have both Reader and Acrobat installed on the machine. It is recommended that you install Acrobat if you have a subscription.

And ideally, it shouldn't stop installation but rather give you a prompt. If you are still experiencing this issue, try removing the Reader app and then installing Acrobat.

Let us know if you have further questions.

~Tariq

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