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Participant
September 25, 2022
Question

Adobe acrobat white box

  • September 25, 2022
  • 2 replies
  • 324 views

Hello, i have recently started a free acrobat trial- did this about 20 minutes ago... now when I came to use my acrobat i have a white box and i cannot access any of my pdfs. i had to force quit the application which means that now i have lost a highlighted pdf which was important. PLEASE help me

 

 

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2 replies

Participant
December 24, 2022

I have the same issue. I've recently upgraded my Mac OS and reinstalled Acrobat. It opens fine, but once I open a document, I get the white box over a grayed-out background. Just discovered that ESCAPE does the trick. For now, at least.

 

Abambo
Community Expert
Community Expert
September 25, 2022

Moving this from the Enterprise&Teams forum to the Acrobat forum.

ABAMBO | Hard- and Software Engineer | Photographer