Adobe Acrobat will not save signed document. Error msg states it may be read-only or open by user

Question

I have completed thousands of these specific forms that include a signature. While trying to save, I receive an error message each time that states the document may be read-only (it is not - I verified this) or that another user may have it open (I am the only user and I don't have this document displayed on the Windows Preview Pane).

I also deleted my signature and completed it again.

I updated my Adobe as well as my system with high hopes of resolving the situation. No such luck.

Please tell me how to resolve this issue. I complete hundreds of these forms daily, and it's asking me to save each document with a different name or different folder.

creative explorer · Answer

@meagan_3134 you shouldn't be expriencing these issues. The question is where did you get software?
There are a few potential reasons why you might be experiencing this, even after the steps you've taken. While it's less common, it's worth considering if there might be underlying issues with the form itself, perhaps a corrupted field or script that's interfering with the save process when a signature is involved. Also, sometimes file permissions can be tricky, even if the file isn't explicitly set to read-only, there can be underlying windows user permission issues.

Try creating a brand new form. Make it a blank version of the form, sign it, and attempt to save it. If that saves correctly, the problem likely lies within the existing forms.

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