Adobe Acrobat will not start without admin permissions

Question

I cannot start Adobe Acrobat without clicking on "Run as administrator". However, if I press "Run as administrator" then Adobe Acrobat starts, but then the message "appcontainer incompatibility in protected mode" appears. How can I fix my Adobe Acrobat?

By the way, reinstalling didn't help

Thanks in advance

Koner

AkanchhaS8194121 · Answer

Hi @29141438

Sorry to hear about the trouble caused.

What version of Acrobat are you currently working on? Try the following steps and see if that helps:

1- Navigate to Acrobat>Edit>Preferences>Security (Enhanced)>disable "Protected View" and "Enhanced Security">OK>close and reopen Acrobat

Note: these changes are only for testing purposes. Once tested, please change it back to the previous setting.

2- Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Thanks,

Akanchha

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