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Participant
January 11, 2024
Question

Adobe Acrobat won't install (installation failed)

  • January 11, 2024
  • 1 reply
  • 665 views

PDFs started crashing so i uninstalled Acrobat and when I went to reinstall it it always has an error. Have restarted computer, Windows 10, everything up to date. 

 

Error log

 

Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW071 ...


-------------------------------------- Summary --------------------------------------

 - 0 fatal error(s), 2 error(s) 



----------- Payload: Adobe Acrobat 23.8.20421.0 Adobe Acrobat\Setup.exe_23.008.20421 -----------

ERROR: DW071: 

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

-------------------------------------------------------------------------------------
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1 reply

Amal.
Legend
January 11, 2024

Hi @Hitmonray

 

Hope you are doing well and thanks for reaching out.

 

Please go through the help page https://adobe.ly/48Oozqp and see if that works.

 

Let us know how it goes.

 

~Amal