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Uchiha971
Participant
November 29, 2010
Answered

Adobe Acrobat X incompatible with Office 2010 x64! Along with other Problems I found!

  • November 29, 2010
  • 11 replies
  • 58239 views

I AM VERY ANGRY AS WELL AS LOSING IT BIG TIME!!! MADDNESS!!!!

Can someone FROM ADOBE FIX THESE PROBLEMS? CAN AN UPDATE OR FIX SOLVE OUR SITUATION WITH ACROBAT X?

First off, I cannot see the plugin appear in the Office ribbon, in ANY office program. I tried everything Adobe told me to do. From trying to locate the adding through the list of disabled add-ins (which is not displayed), or the command prompts option which did not work either.

Second of all, I have this message of "Missing PDFMaker files", then after reinstalling Adobe 10 times, as well as reinstalling office 2010 x64 Bit 26 times, reformatting Windows "7" Ultimate x64 Bit 5 times, I still had no results.

Third, yet not least, the other problem is that the option to create blank PDFs no longer exists. In addition, I am unable to edit existing PDFs, even if they do not have security on them. I want a word processing feature added to Acrobat!

Can someone fix ANY of these problems, or may Adobe create an update to FIX ALL of these problems, OR AM I GOING TO DROP ACROBAT IN FAVOUR OF ANOTHER COMPANY?

I NEED HELP SOON!!!! NO TIME TO DO THIS ON MY OWN!!!! HELP!!!!!!!!!!!!!!!!!!!!!

Message was edited by: Uchiha971

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Correct answer dave_m_k

The problem is that 64 bit software is becoming the norm of recent, and us unsuspecting users of software buy programs like Office 64 bit - then spend the money upgrading Acrobat, etc. only to find out it no longer does what we bought it for.  If you bought a car and it wouldn't run on gasoline that now has ethanol in it - would you accept the excuses given here?  Especially if it was a premium car.

In the last few months I have many peopel tell me this is why they are no longer continuing with Acrobat, no longer worth the premium as functionality is not longer any different than the cheaper programs.  Acrobat has lost its performance edge - the reason we all buy the program.  Just recently an IT support company told me they had a major corporate customer who was a larger adobe customer turn away from the program.

What are we supposed to do, remove the expensive Office Professional program we bought and go buy the 32 bit version?

So Adobe sees no need to get up to speed, or just can't come up with the answers.  Fine .. then I guess many of us will see no need for paying the extra price for upgrading Acrobat so long as it comes without its previously fuctionality that made it better than the cheap programs (or even some of the free programs).  No doubt some open source genious will take advantage of this fault and give us the answer in a free to use program.


Good day everyone,

With the release of Acrobat 10.1 on June 14th, we released a 64-bit version of PDFMaker.  Please refer to 'What's new (Acrobat 10.1)' and the updated CPSID_88296 for more information.

Thank you for your patience.

Kind regards,

David

Acrobat Community Manager

Adobe Systems

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B
Bill12
Inspiring
November 29, 2010

My understanding is that AAX is not presently compatible with X64. I suspect that will change with a future update, but not now as I understand it. You will have to run it in a 32-bit mode (not that I know what I am talking about -- I only have a 32-bit system).

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