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A
Anonymous
June 6, 2020
Question

Adobe Acrobat X Pro 10.0 for windows 10 shuts down, will not open now.

  • June 6, 2020
  • 2 replies
  • 1158 views

I looked on the forum, and downloaded 

AcrobatUpd11023.msp.

I get an error message, enclosed.

 

(I have just updated Adobe CS 6 Master Collection successfully.)

 

 

    2 replies

    A
    Anonymous
    June 8, 2020

    Thank you,

    Starting from the bottom of the list to the top, each selection has 2 files:

    1) AcrobatUpd1019.msp
    2) AcrobatUpd1019_me.msp

     

    Do I download both the files for installation?

     

    T
    Test Screen Name
    Legend
    June 8, 2020

    ME=Middle Eastern. If you have an English or European or East Asian edition, you need the other. Despite the earlier reply, you only need the final update 10.1.16, not the ones in between (since Acrobat 10; earlier versions needed all). 

    A
    Anonymous
    June 9, 2020

    I downloaded AcrobatUpd10116.msp and ran, however, acrobat in not opening.

    What is the next step?

    try67
    Community Expert
    try67Community Expert
    Community Expert
    June 6, 2020

    This is an update from Acrobat XI, not X.

    You need to install the updates from here, one by one in ascending order, and even then you might have problems since Acrobat X is outdated and not compatible with Windows 10: ftp://ftp.adobe.com/pub/adobe/acrobat/win/10.x/

     

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