Adobe Acrobat X Pro

Forum|Forum|4 years ago
July 2, 2021
2 replies
1440 views

hi, I have Adobe Acrobat X Pro from CS6. When I use it to open a PDF document, the file will auto close on its own after a few seconds. Can I check how can I resolve this issue?

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Correct answer defaultf15ov9lynwff

Hi there

Hope you are doing well and sorry for the trouble.

++ Adding to the discussion

Adobe Acrobat X is an old and EOL application and not supported on Windows 10 OS. For more information, please check the system requirements here - https://helpx.adobe.com/acrobat/system-requirements-old-versions.html

Regards

Amal

Hi Amal, i have managed to resolve this issue. Contacted Adobe support team via email and they have sent over a new serial number and installation link. It is working fine now. Thank you.

try67

Community Expert

Does it happen with all files, or just this specific one? What's your exact version of Acrobat (Look under Help - About Adobe Acrobat to find out)? What's your OS version?

ls_rbls

Community Expert

Are you able to uninstall and reinstall that program?

In which operating system is this happening?

D

defaultf15ov9lynwffAuthor

Participant

Hi, i did uninstall/reinstall twice but same problem occurs. I am using Windows 10

Amal.

Legend

Hi there

Hope you are doing well and sorry for the trouble.

++ Adding to the discussion

Adobe Acrobat X is an old and EOL application and not supported on Windows 10 OS. For more information, please check the system requirements here - https://helpx.adobe.com/acrobat/system-requirements-old-versions.html

Regards

Amal

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