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Participant
November 30, 2023
Answered

Adobe Acrobat X Pro 2010 Windows 7 - what are my choices now here in 2023?

  • November 30, 2023
  • 1 reply
  • 2213 views

I purchased a lifetime key for Adobe Acrobat X Pro when it first came out in November 2010.

My Windows 7 PC crashed last week and I am faced now trying to work out what is what.

Ideally I'd like to re-install it on my spanking brand new Windows 11 PC even though it's no longer supported but the Automated UK Adobe Chat Bot is about as helpful as an unwanted colonoscopy. and my original Adobe Account no longer wants me to sign-in to Adobe having been unused since way-back-when in November 2010.

1. Is there a free-phone 0800 number to reach someone at Adobe UK to talk things through?

2. I finally found an Adobe, All Products, Categories, PDF webpage https://www.adobe.com/uk/products/catalog.html#category=pdf twhich includes Acrobat Standard 2020, £369.60 per full license incl. VAT and £174.00 per upgrade license incl. VAT, and Acrobat Pro 2020,  £595.20 per full license incl. VAT and £256.80 per upgrade license incl. VAT - is it possible to upgrade my Adobe Acrobat X Pro 2010 license to one of these or am I likely faced with forking out hundreds more £s for really basic options such as delete a page from the pdf and save as a compressed pdf which I use maybe three times a month and are not available in Acrobat Reader.

Any help pointing me in the right direction would be much appreciated by this going on 72-year-old who is losing brain cells way to fast to keep up with 🙂

This topic has been closed for replies.
Correct answer try67

1. Go to the chat and type "agent" or "phone".

2. No, you can't upgrade from your version. It's too old.

I would strongly recommend switching to a subscription license instead of a perpetual one.

If you choose the monthly option you can cancel it when you don't need to edit or create PDFs for a while, and renew when you do.

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
November 30, 2023

1. Go to the chat and type "agent" or "phone".

2. No, you can't upgrade from your version. It's too old.

I would strongly recommend switching to a subscription license instead of a perpetual one.

If you choose the monthly option you can cancel it when you don't need to edit or create PDFs for a while, and renew when you do.

Participant
December 1, 2023

Thank-you for your advice try67

Definitely not worth shelling out £595.20 for that Full Licence and with a Monthly Subsciption that £23.26 is only worth considering once a year and even then it's excessive give I only need to compressed 2 pdf's each month and delete pages from a pdf once a month.

No - I'll look for alternatives and in the meantime keep my wife's Window 7 PC ticking over with Adobe Acrobat X Pro 2010 installed on that.