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M
MSHO Staff
Participant
February 7, 2017
Answered

Adobe Acrobat X Pro stopped working.

  • February 7, 2017
  • 1 reply
  • 428 views

Adobe Acrobat X Pro stopped working.  I can uninstall and reinstall it, then it works again, but it seems like there has to be a better way than doing that every other week.  I've tried going to the control panel and repairing it, but it still doesn't work.  The only way I can make it work again is by uninstalling it and reinstalling it.

No one from chat support can help - they say, "they're not trained on Acrobat X Pro", so I'm hoping to find some answers here. It seems unacceptable to have a product that no one is trained on.

This topic has been closed for replies.
Correct answer kglad

check for av, antimalware, antiadware etc that could be disabling your acrobat.

also, when the problem recurs, reset your preferences - acrobat:  https://forums.adobe.com/thread/1595848?start=0&tstart=0

in case your preferences are getting corrupted.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 7, 2017

check for av, antimalware, antiadware etc that could be disabling your acrobat.

also, when the problem recurs, reset your preferences - acrobat:  https://forums.adobe.com/thread/1595848?start=0&tstart=0

in case your preferences are getting corrupted.

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