Adobe Acrobat X Serial Number Issue

Question

I have reinstalled my legacy product after a system failure. I now receive constant messages that my serial number is not valid as I already have an activation tied to my my serial number. This is wrong- I don't have another activation. I have been going in circles tryingto contact Adobe to have this corrected or give mee a new serial number that will work.

Dave Creamer of IDEAS · Answer

If you didn't deactivate before your system failure (unlikely), it is reading the previous install as an activation. You _should_ be allowed two activations at a time. Unfortunately, it doesn't matter as that version is no longer supported including for activation issues. Plus, the activation servers have been shut down.

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