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T.Charles
Participant
June 18, 2020
Question

Adobe Acrobat XI Pro - Closing after few seconds

  • June 18, 2020
  • 2 replies
  • 7199 views

In the last week, my laptop's Acrobat Pro obtained a bug that casues it to close the program after a few (10-15) seconds.  I have attempted to reinstall and restart.  Anyone know how to fix this bug?

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    2 replies

    JR Boulay
    Community Expert
    JR BoulayCommunity Expert
    Community Expert
    June 18, 2020

    You must also be sure to use the latest version.
    Acrobat XI latest version is 11.0.23

    You can download updaters here:
    https://supportdownloads.adobe.com/product.jsp?product=1&platform=Macintosh
    or
    https://supportdownloads.adobe.com/product.jsp?product=1&platform=Windows

    Acrobate du PDF, InDesigner et Photoshopographe
      Karl Heinz Kremer
      Community Expert
      Karl Heinz KremerCommunity Expert
      Community Expert
      June 18, 2020

      This is usually a problem with licensing. See here for a way to resolve (at least some of) these issues: 

      https://helpx.adobe.com/acrobat/kb/AcrobatXIcrash.html

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