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Participant
September 18, 2024
Question

Adobe Acrobat XI Pro Preflight Window is Smashed

  • September 18, 2024
  • 1 reply
  • 494 views

Hi,

 

I am new to Preflight in Adobe. I was going to use it to fix a small issue I had, but when I popped the window up, the boxes are unreadable due it it being condesed and smashed together. Do you know how I fix this?

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1 reply

try67
Community Expert
Community Expert
September 18, 2024

What's your OS version?

Participant
September 18, 2024

Windows 11 Pro

try67
Community Expert
Community Expert
September 18, 2024

Acrobat XI is an old and unsupported version, and is not compatible with Windows 11. To increase the chances of it working properly make sure you have all updates installed (up to 11.0.23) and run it in Compatibility Mode with an earlier OS, like Windows 7.

Updates are available here:
ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/
You must use a dedicated FTP client to open the link, it won't work in most browsers.