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sergiog73132563
Participant
November 9, 2016
Question

Adobe Acrobat XI standard keeps asking to Validate the license key

  • November 9, 2016
  • 1 reply
  • 1079 views

I have a windows 7 64bit Standalone computer, with no internet connection. I installed Adobe Acrobat XI Standard version, the installation keeps asking me for the activation key.

I initially entered the Acrobat key in my standalone computer, a key was generated from the computer, then I entered the key in a second computer that has internet access (with my Adobe ID account), adobe activation key generated a key and I entered in my standalone computer. It works for a few minutes and then again asks to validate a key. Even when I think that it won't ask again, I logged on as a different user and here we go again  . . . it keeps asking and asking to validate.

I have generated about 4 to 5 keys already from my standalone computer and Adobe Acrobat  (activation website) has generated keys for me to enter in my computer, no luck so far.

Any help is appreciated.

Thank you

This topic has been closed for replies.

1 reply

try67
Community Expert
try67Community Expert
Community Expert
November 9, 2016

I don't think you can generate the keys on one computer and use them on another. If the computer doesn't have internet connection then you need to activate Acrobat via the telephone.

S
sergiog73132563Author
Participant
November 10, 2016

Acrobat generates a code in the computer with NO internet access (it is called offline activation). The code then needs to be entered from a computer with internet access (adobe acrobat activation website), the it generates a different code. This code then needs to be entered in the computer with NO internet access so that Acrobat can be Activated . . . . this is how i's suppose to work bit it isn't.

I wish it can be activated over the phone like I have done  it with Windows and Office.

Thank you

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