Skip to main content
Participating Frequently
April 22, 2025
Question

adobe ai doesn't work

  • April 22, 2025
  • 1 reply
  • 1118 views

This message frequent coming when i have starting to use ai in adobe acrobate , sign in to start using ai assistant .by clicking get start , but i cant use this properties in app

 

I HAVE PAID TO GET THE SERVICE BUT IT IS NOT WORKONG .

1 reply

creative explorer
Community Expert
Community Expert
April 22, 2025

@resourceful_character2220 right-off the bat, I see the issue.... you need to Sign In! Make sure you sign in to the account that you paid for the subscription to AI. I have two accounts for Adobe, and I sometimes get them mixed up between the two of them!

 

m
Participating Frequently
April 22, 2025

i can not sign in 

 

Participating Frequently
April 22, 2025

as you see here i cant sign in when i have click to the screen .