adobe ai doesn't work

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This message frequent coming when i have starting to use ai in adobe acrobate , sign in to start using ai assistant .by clicking get start , but i cant use this properties in app

I HAVE PAID TO GET THE SERVICE BUT IT IS NOT WORKONG .

Recording_2025-04-22_034221.zip

Al Assistant

justlearn

Community Expert

@resourceful_character2220 right-off the bat, I see the issue.... you need to Sign In! Make sure you sign in to the account that you paid for the subscription to AI. I have two accounts for Adobe, and I sometimes get them mixed up between the two of them!