Adobe.app won't start

Forum|Forum|2 years ago
April 6, 2023
1 reply
843 views

Can anyone help. For some unknown reason my Adobe app wont start up or open files. Macbook says I don't have permission but on the Abobe desktop my app is up to date.

Thanks

General troubleshooting

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T

Test Screen Name

Legend

What app? Acrobat Pro? Acrobat Reader?

What version - please don't say "up to date"?

What happened - once it was ok, what changed?

Please show a screen shot of the Macbook saying you don't have permission.

Please answer ALL questions carefully.

J

Jamil29273217ekztAuthor

Participant

Hi thanks for reply

Acrobat Pro Version 2023.001.20093

I don't know what happened or how it happened but it started up again. I had shut down the PC and restarted, that did not help but then a few emails later I opened a pdf file and Acrobat started up.

The only thing that changes was Acrobat added in a plug in to Safari automatically and the PC had rebooted.

For not it's ok but I'll give more details if it crashes again. Thanks alot.