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Daniel2022
Participant
March 9, 2022
Question

Adobe automatically saving pictures as pdfs

  • March 9, 2022
  • 1 reply
  • 592 views

Hi. I have an urgent question: I have a Mac and lately every time I click on online pictures, they are converted to pdfs and saved in the cloud. Does this happen to anyone else? Thank you for your advice!  

This topic has been closed for replies.

1 reply

T
Test Screen Name
Legend
March 9, 2022

Please give more details.

 

Do you have Adobe Acrobat Pro (paid-for product)? Or the free Acrobat Reader?

In what app do you click on online pictures? (screen shot may help).

How do you know they are converted to PDFs?

Where do you see them in the cloud? (screen shot may help)

 

Be sure screen shots don't contain personal info.

    D
    Daniel2022Author
    Participant
    March 9, 2022

    It's Acrobat Pro. I know they are converted to pdfs because the names of the files end with ".pdf". Any chance that I can reach you by email with more details (cannot get rid of the personal info, so I prefer not to post screen shots here)? Greatly appreciated. 

    T
    Test Screen Name
    Legend
    March 9, 2022

    No, sorry, that's not how these forums work. Discussion needs to be public, so other people can help, and so it becomes a permanent resource to help people in future. If you don't want to post screen shots, please describe exactly what is happening, in detail. We can probably get to the same place but more slowly. What apps, where you look, what you click, what you type, what you see. The steps we would need to follow to see what you see.

    You say the app is Acrobat Pro, but I can't think of any sense in which I would "click on online pictures" using Acrobat Pro. We can't look over your shoulder, so we can't see what you see.

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