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Anuran31108431pbbi
Participant
July 16, 2023
Question

Adobe Chrome Plugin Saving error

  • July 16, 2023
  • 1 reply
  • 466 views

The Adobe plugin for Chrome cannot save the comments and edits I did when I press the save button, I need to go for "Save As" and then save in the same location with the same name to overwrite. This process  needs to be automated like MS Edge browser's "Save" option which saves the comments , highlights and edits in the same file. 

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    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    July 21, 2023

    Hi @Anuran31108431pbbi 

     

    Hope you are doing well and thanks for reaching out.

     

    Would you mind sharing a small video recording of the steps and the issue for a better understanding?

     

    Also, try to disable the chrome extension and re-enable it and check if that works. If it still doesn't work, please remove the extension and reinstall it back as described here https://helpx.adobe.com/acrobat/using/enable-createpdf-extension-chrome.html

     

    Let us know how it goes.

     

    Regards

    Amal

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