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Adobe Cloud issues

Forum|Forum|2 years ago
June 2, 2023
2 replies
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hi Guys i have adobe pro installed on my Mac book and have just installed it on my windows laptop which i use for work purposes. However the version on my windows is not showing me the option for Adobe cloud access in the side bar and ive looked how to add and can see no options i wanted to see all the documents that ive been using on my mac book ive logged in using the same User names etc

any help would be appreciated

thanks Andrew

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Correct answer Andrew P Burke

I have thanks but I've finally got through to support who have now resolved the issue

Andrew P BurkeAuthor

Participant

Yes that's correct it's just not there at all but is showing on my Mac but not on windows

Community Expert

Community Expert

I know this may be an obvious suggestion but have you tried uninstall and re-install?

Andrew P BurkeAuthorCorrect answer

Participant

I have thanks but I've finally got through to support who have now resolved the issue

Community Expert

Community Expert

Are you saying you don't see this...?