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Participant
June 13, 2018
Answered

Adobe cloud signature forms stopped working today.

  • June 13, 2018
  • 2 replies
  • 586 views

I cannot get the Adobe to prepare form and have box for require signature.

This topic has been closed for replies.
Correct answer AnandSri

Hello Americanleakd,

We're sorry for the delayed response and inconvenience caused. Are you not able to use create a PDF form and add signature fields using Acrobat Pro DC?

Are you getting any error message or error code while creating a PDF form? The record shows that you are subscribed to Acrobat Pro DC subscription.

Try preparing PDF form from Acrobat's Tools menu>write 'Prepare form' and select it.

Is it a Mac or Windows machine and what is the version? What is the dot version of Acrobat installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

To know more about preparing forms, refer to Adobe article Creating and distributing PDF forms in Adobe Acrobat

For troubleshooting, refer to Fix the common issues in fillable forms in Acrobat or Reader

You can also refer to the following Adobe discussion if you are not able to add signature fields in a PDF Unable to create a signature field using Adobe DC

Digital signature field

If you have a different query/issue, please share the detailed information and share a screenshot of the error https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

We're here to help, just need more info.

Thanks,

Anand Sri.

2 replies

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
August 25, 2018

Hello Americanleakd,

We're sorry for the delayed response and inconvenience caused. Are you not able to use create a PDF form and add signature fields using Acrobat Pro DC?

Are you getting any error message or error code while creating a PDF form? The record shows that you are subscribed to Acrobat Pro DC subscription.

Try preparing PDF form from Acrobat's Tools menu>write 'Prepare form' and select it.

Is it a Mac or Windows machine and what is the version? What is the dot version of Acrobat installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

To know more about preparing forms, refer to Adobe article Creating and distributing PDF forms in Adobe Acrobat

For troubleshooting, refer to Fix the common issues in fillable forms in Acrobat or Reader

You can also refer to the following Adobe discussion if you are not able to add signature fields in a PDF Unable to create a signature field using Adobe DC

Digital signature field

If you have a different query/issue, please share the detailed information and share a screenshot of the error https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

We're here to help, just need more info.

Thanks,

Anand Sri.

Participant
October 23, 2023

The system is not allowing me to open the document and sign the term and conditions.

Participant
June 13, 2018

I cannot get a cloud document to prepare or send HELP