Hi, I've got an Adobe Lightroom Mobile monthly subscription via Google Play that includes 40 GB of cloud storage. LR mobile says I have used 26gb out of 40gb, but on Adobe Scan Mobile/Acrobat, it says I'm out of storage, 26 gb out of 5 gb, even though i have 40gb from my subscription.
Adobe Scan/Acrobat Dddn't say it was full a few months ago too
Thanks for your response. I think there’s been a misunderstanding, I’m not actually trying to check where my storage went.
The issue is that I seem to have two different storage quotas being applied at the same time:
My Lightroom Mobile subscription (via Google Play) includes 40 GB cloud storage. In Lightroom Mobile, this correctly shows up as ~27 GB used out of 40 GB.
My free Acrobat/Scan account only has 5 GB storage. Acrobat and Scan are showing 27 GB used out of 5 GB, which blocks me from uploading documents.
Previously, these appeared as separate pools (e.g. Acrobat+Scan showed 1 out of 5 GB used, while Lightroom showed ~27 out of 40 GB used). But after I once tried an Acrobat/Scan trial, they now seem merged, and Acrobat/Scan is counting my 27 GB Lightroom storage against its 5 GB limit.
I’ve already deleted all my Acrobat/Scan documents (they’re backed up locally now), so the only files left on the cloud are Lightroom images. Yet Acrobat/Scan still insists my 5 GB is exceeded, saying I'm 27GB over the 5GB limit.
So the problem isn’t where the files are, but rather that my Acrobat/Scan storage (with 5 GB limit) appears merged with my Lightroom storage (with 40GB limit).
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