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A
avbluecube
Participating Frequently
August 19, 2024
Question

Adobe Comments Checked / Unchecked filter no longer available

  • August 19, 2024
  • 4 replies
  • 5568 views

Acrobat Version 2024.002.1005 no longer has the option to filter comments by 'Checked' or 'Unchecked'. Having this option makes completing amends so much easier as the amend is removed from the list once completed. Having them all to view, even the ones which have been ticked is annoying and doesnt help work flow. Is this filter going to be reinsated as its a step back and doesnt improve the app in anyway, being able to filter comments by colour or person isnt that useful but having the option to fully filter whichever way you want should be!

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4 replies

E
Elaine Wilson 2
Participating Frequently
September 17, 2024

Also still having this issue in 2024.003.20121.

 

 

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 19, 2024

    @Elaine Wilson 2 Thanks for keeping us posted. 

     

    This is still a work in progress. I will update the thread once the fix is live.

     

    -Souvik

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    October 8, 2024

    @avbluecube @Elaine Wilson 2 @CiaranDowneyOH,

     

    Please update the app to the latest version(2024.003.20180), and let me know if it works for you now.

     

    -Souvik

    CiaranDowneyOH
    CiaranDowneyOH
    Participant
    September 13, 2024

    Sorry, the latest update has done nothing to sort this issue out as it's still there in the problem PDF. Maybe it's down to the version of Acrobat used or it coming cross-platform, but I don't believe I've seen it before and, thankfully, it hasn't reoccured since.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 13, 2024

    Thanks @CiaranDowneyOH for the feedback. 

    I'll pass this on to the dev team.

     

    -Souvik

    CiaranDowneyOH
    CiaranDowneyOH
    Participant
    August 28, 2024

    Is there a solution for this problem yet? I've had the checked/unchecked filter option appear on one PDF and then not on another PDF. When there are 200+ comments to work through, the option to filter them out as done has to be there.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 28, 2024

    @CiaranDowneyOH @avbluecube In the scenarios where you do not see the option, are any comments already checked?

     

    If not, you will not see the option to filter by the criteria.

     

    -Souvik

    CiaranDowneyOH
    CiaranDowneyOH
    Participant
    August 29, 2024

    Hi,

     

    Yes, some comments are already checked, but even when I unchecked the first one, I didn't get the option.

     

    Attached are two screenshots of two different PDFs I've been taking amends from. One shows them, the other clearly doesn't.

     

    It really does make going through the changes considerably more time-consuming and cluttered.

     

    A solution would be welcome.

     

    Thank you.

     

    C

      S_S
      Community Manager
      S_SCommunity Manager
      Community Manager
      August 19, 2024

      Hi @avbluecube,

       

      Hope you are doing well. Sorry for your experience!

       

      Would you mind sharing a screen recording video of what you are referring to for a better understanding and assistance?

      This would help me take this up with the team for review and future implementations.


      -Souvik

      A
      avbluecubeAuthor
      Participating Frequently
      August 20, 2024

      Here is an image to show you what i mean. Previously the option to filter comments by 'Checked or Unchecked' was an option (left image), but now its gone (right image).

      S_S
      Community Manager
      S_SCommunity Manager
      Community Manager
      August 26, 2024

      @avbluecube Thanks for the response. 

       

      I have forwarded this to the dev team for investigation.

       

      -Souvik

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