Adobe Crashing when using the Fill & Sign Option, Software is up to date/initial files deleted and still won't work
I wanted to update my signature and ever since I did that, I have had issues using the Fill-in and Sign function. Every time I select the tab it crashes. I have tried to install/uninstall, it is up to date, and have deleted three files of saved initials but nothing has worked. This is the full report:
Translated Report (Full Report Below)
-------------------------------------
Process: AdobeAcrobat [3141]
Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 26.001.21529 (26.001.21529)
Code Type: ARM-64 (Native)
Parent Process: Exited process [2962]
User ID: 501
Date/Time: 2026-05-12 00:49:00.1725 -0400
OS Version: macOS 12.7.6 (21H1320)
Report Version: 12
Anonymous UUID: 70E8C5CF-FA7A-FD3A-A11E-0A3037D171AA
Time Awake Since Boot: 2200 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [3141]
VM Region Info: 0 is not in any region. Bytes before following region: 4343676928
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 102e74000-102e78000 [ 16K] r-x/r-x SM=COW .../AdobeAcrobat
Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x0 ???
1 Acrobat 0x10e47ebb0 0x10e478000 + 27568
2 Acrobat 0x110148d1c 0x10e478000 + 30215452
3 Acrobat 0x110141c88 0x10e478000 + 30186632
4 Acrobat 0x110141ea8 0x10e478000 + 30187176
5 Acrobat 0x10fbaaabc 0x10e478000 + 24324796
6 Acrobat 0x10e480cd4 0x10e478000 + 36052
7 Acrobat 0x10e47f5a8 RunAcrobat + 696
8 AdobeAcrobat 0x102e76d68 main + 992
9 dyld 0x102f9d08c start + 520
Thread 1:
0 libsystem_pthread.dylib 0x1946cb078 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x1946cb078 start_wqthread + 0
Thread 3:
0 libsystem_pthread.dylib 0x1946cb078 start_wqthread + 0
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x00000001124097c0 x1: 0x00000001124097c0 x2: 0x0000000112db3598 x3: 0x00006000032440a0
x4: 0x0000000000000007 x5: 0x0000000000000001 x6: 0x0000000000000000 x7: 0x0000000000000002
x8: 0x0000000000000000 x9: 0x6a704b3e71160088 x10: 0x0000000000000080 x11: 0x0000000000000001
x12: 0x0000000085efd7fb x13: 0x0000000005efd000 x14: 0x0000000005e00000 x15: 0x00000001ed181478
x16: 0x00000001946e6e00 x17: 0x00000001ee8402d0 x18: 0x0000000000000000 x19: 0x000000016cf8b488
x20: 0x000000011301f988 x21: 0x0000000112db35b0 x22: 0x0000000112db35d0 x23: 0x000060000334c760
x24: 0x0000000000000000 x25: 0x0000000000000000 x26: 0x0000000000000000 x27: 0x0000000000000000
x28: 0x0000000000000000 fp: 0x000000016cf8b470 lr: 0x000000010e47dd90
sp: 0x000000016cf8b450 pc: 0x0000000000000000 cpsr: 0x60001000
far: 0x0000000000000000 esr: 0x82000006 (Instruction Abort) Translation fault
Binary Images:
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x10e478000 - 0x11277bfff com.adobe.Acrobat.framework (26.001.21529) <7b27d3c6-8ee2-37d4-a326-558409362605> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x102e74000 - 0x102e77fff com.adobe.Acrobat.Pro (26.001.21529) <04069e46-5389-34e7-b471-c45576dae5b1> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
0x102f98000 - 0x102ff7fff dyld (*) <5466703b-9b83-3b4e-a5ae-32e4be5c6058> /usr/lib/dyld
0x1946c9000 - 0x1946d5fff libsystem_pthread.dylib (*) <ac6277b6-5c7c-3cdf-8896-44e6072a885c> /usr/lib/system/libsystem_pthread.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Kernel Alloc Once 32K 1
MALLOC 241.2M 31
MALLOC guard page 96K 5
MALLOC_MEDIUM (reserved) 600.0M 5 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
STACK GUARD 56.1M 4
Stack 9808K 4
VM_ALLOCATE 16K 1
__AUTH 2477K 279
__AUTH_CONST 19.1M 462
__CTF 756 1
__DATA 20.2M 485
__DATA_CONST 25.1M 492
__DATA_DIRTY 1699K 196
__FONT_DATA 4K 1
__LINKEDIT 594.6M 29
__OBJC_CONST 3314K 253
__OBJC_RO 83.0M 1
__OBJC_RW 3168K 1
__TEXT 614.5M 510
__UNICODE 592K 1
dyld private memory 1024K 1
mapped file 39.3M 19
shared memory 704K 11
=========== ======= =======
TOTAL 2.6G 2795
TOTAL, minus reserved VM space 1.7G 2795
-----------
Full Report
-----------
{"app_name":"AdobeAcrobat","timestamp":"2026-05-12 00:49:01.00 -0400","app_version":"26.001.21529","slice_uuid":"04069e46-5389-34e7-b471-c45576dae5b1","build_version":"26.001.21529","platform":1,"bundleID":"com.adobe.Acrobat.Pro","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.7.6 (21H1320)","incident_id":"2D8AF4E4-B9D1-4D0B-9B43-204830207C12","name":"AdobeAcrobat"}
{
"uptime" : 2200,
"procLaunch" : "2026-05-12 00:48:59.4228 -0400",
"procRole" : "Unspecified",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "iMac21,1",
"procStartAbsTime" : 53312878613,
"coalitionID" : 1155,
"osVersion" : {
"train" : "macOS 12.7.6",
"build" : "21H1320",
"releaseType" : "User"
},
"captureTime" : "2026-05-12 00:49:00.1725 -0400",
"incident" : "2D8AF4E4-B9D1-4D0B-9B43-204830207C12",
"bug_type" : "309",
"pid" : 3141,
"procExitAbsTime" : 53328823620,
"translated" : false,
"cpuType" : "ARM-64",
"procName" : "AdobeAcrobat",
"procPath" : "\/Applications\/Adobe Acrobat DC\/Adobe Acrobat.app\/Contents\/MacOS\/AdobeAcrobat",
"bundleInfo" : {"CFBundleShortVersionString":"26.001.21529","CFBundleVersion":"26.001.21529","CFBundleIdentifier":"com.adobe.Acrobat.Pro"},
"storeInfo" : {"deviceIdentifierForVendor":"3E1D218E-731C-52B9-8B20-6A7F95F4935A","thirdParty":true},
"parentProc" : "Exited process",
"parentPid" : 2962,
"coalitionName" : "com.adobe.Acrobat.Pro",
"crashReporterKey" : "70E8C5CF-FA7A-FD3A-A11E-0A3037D171AA",
"responsiblePid" : 2962,
"sip" : "enabled",
"vmRegionInfo" : "0 is not in any region. Bytes before following region: 4343676928\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 102e74000-102e78000 [ 16K] r-x\/r-x SM=COW ...\/AdobeAcrobat",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000000"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":3141},
"ktriageinfo" : "VM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\n",
"vmregioninfo" : "0 is not in any region. Bytes before following region: 4343676928\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 102e74000-102e78000 [ 16K] r-x\/r-x SM=COW ...\/AdobeAcrobat",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":52972,"threadState":{"x":[{"value":4601190336},{"value":4601190336},{"value":4611323288},{"value":105553168973984},{"value":7},{"value":1},{"value":0},{"value":2},{"value":0},{"value":7669712896969277576},{"value":128},{"value":1},{"value":2247088123},{"value":99602432},{"value":98566144},{"value":8272745592,"symbolLocation":0,"symbol":"__CFConstantStringClassReference"},{"value":6785232384,"symbolLocation":0,"symbol":"_platform_memset"},{"value":8296596176},{"value":0},{"value":6123205768},{"value":4613863816},{"value":4611323312},{"value":4611323344},{"value":105553170057056},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4534558096},"cpsr":{"value":1610616832},"fp":{"value":6123205744},"sp":{"value":6123205712},"esr":{"value":2181038086,"description":"(Instruction Abort) Translation fault"},"pc":{"value":0},"far":{"value":0}},"queue":"com.apple.main-thread","frames":[{"imageOffset":0,"imageIndex":0},{"imageOffset":27568,"imageIndex":1},{"imageOffset":30215452,"imageIndex":1},{"imageOffset":30186632,"imageIndex":1},{"imageOffset":30187176,"imageIndex":1},{"imageOffset":24324796,"imageIndex":1},{"imageOffset":36052,"imageIndex":1},{"imageOffset":30120,"symbol":"RunAcrobat","symbolLocation":696,"imageIndex":1},{"imageOffset":11624,"symbol":"main","symbolLocation":992,"imageIndex":2},{"imageOffset":20620,"symbol":"start","symbolLocation":520,"imageIndex":3}]},{"id":52976,"frames":[{"imageOffset":8312,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":4}]},{"id":52978,"frames":[{"imageOffset":8312,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":4}]},{"id":53042,"frames":[{"imageOffset":8312,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":4}]}],
"usedImages" : [
{
"size" : 0,
"source" : "A",
"base" : 0,
"uuid" : "00000000-0000-0000-0000-000000000000"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4534534144,
"CFBundleShortVersionString" : "26.001.21529",
"CFBundleIdentifier" : "com.adobe.Acrobat.framework",
"size" : 70270976,
"uuid" : "7b27d3c6-8ee2-37d4-a326-558409362605",
"path" : "\/Applications\/Adobe Acrobat DC\/Adobe Acrobat.app\/Contents\/Frameworks\/Acrobat.framework\/Versions\/A\/Acrobat",
"name" : "Acrobat",
"CFBundleVersion" : "26.001.21529"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 4343676928,
"CFBundleShortVersionString" : "26.001.21529",
"CFBundleIdentifier" : "com.adobe.Acrobat.Pro",
"size" : 16384,
"uuid" : "04069e46-5389-34e7-b471-c45576dae5b1",
"path" : "\/Applications\/Adobe Acrobat DC\/Adobe Acrobat.app\/Contents\/MacOS\/AdobeAcrobat",
"name" : "AdobeAcrobat",
"CFBundleVersion" : "26.001.21529"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 4344872960,
"size" : 393216,
"uuid" : "5466703b-9b83-3b4e-a5ae-32e4be5c6058",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6785110016,
"size" : 53248,
"uuid" : "ac6277b6-5c7c-3cdf-8896-44e6072a885c",
"path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
"name" : "libsystem_pthread.dylib"
}
],
"sharedCache" : {
"base" : 6781812736,
"size" : 3144908800,
"uuid" : "f1a99963-b47a-351f-8383-2cd493bf98d9"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)\nWritable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nKernel Alloc Once 32K 1 \nMALLOC 241.2M 31 \nMALLOC guard page 96K 5 \nMALLOC_MEDIUM (reserved) 600.0M 5 reserved VM address space (unallocated)\nMALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)\nSTACK GUARD 56.1M 4 \nStack 9808K 4 \nVM_ALLOCATE 16K 1 \n__AUTH 2477K 279 \n__AUTH_CONST 19.1M 462 \n__CTF 756 1 \n__DATA 20.2M 485 \n__DATA_CONST 25.1M 492 \n__DATA_DIRTY 1699K 196 \n__FONT_DATA 4K 1 \n__LINKEDIT 594.6M 29 \n__OBJC_CONST 3314K 253 \n__OBJC_RO 83.0M 1 \n__OBJC_RW 3168K 1 \n__TEXT 614.5M 510 \n__UNICODE 592K 1 \ndyld private memory 1024K 1 \nmapped file 39.3M 19 \nshared memory 704K 11 \n=========== ======= ======= \nTOTAL 2.6G 2795 \nTOTAL, minus reserved VM space 1.7G 2795 \n",
"legacyInfo" : {
"threadTriggered" : {
"queue" : "com.apple.main-thread"
}
},
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "60f8ddccefea4203d95cbeef",
"factorPackIds" : {
},
"deploymentId" : 240000025
},
{
"rolloutId" : "61af99aeda72d16a4beb7756",
"factorPackIds" : {
"SIRI_DIALOG_ASSETS" : "629fe54ebc762c0b6f758b6b"
},
"deploymentId" : 240000409
}
],
"experiments" : [
]
}
}
Model: iMac21,1, BootROM 11881.140.96, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: iMac, Retina 4.5K (4480 x 2520), Main, MirrorOff, Online
Memory Module: LPDDR4
AirPort: Wi-Fi, wl0: Mar 23 2022 19:44:05 version 18.60.27.0.7.8.129 FWID 01-62606619
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: iPhone, Ethernet, en9
Network Service: Wi-Fi, AirPort, en1
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB 2.0 Hub
USB Device: iPhone
Thunderbolt Bus: iMac, Apple Inc.
Thunderbolt Bus: iMac, Apple Inc.
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