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kathyb70193623
kathyb70193623
Participant
December 15, 2015
Answered

Adobe Create PDF 15 plugin is disabled in Firefox 43.0 stable version

  • December 15, 2015
  • 6 replies
  • 34384 views

I have Acrobat DC latest version and I cannot use Adobe Create PDF plugin any more.  The message I get from Firefox 43.0 in the Add-on Manager is:


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Some add-ons have been disabled.


The following add-ons have not been verified for use in Firefox.  You can find replacements or ask the developer to get them verified.  Learn more about our efforts to keep you save online.


Developers interested in getting their add-ons verified can continue by reading our manual.

Adobe Acrobat DC - Create PDF could not be verified for use in Firefox and has been disabled.

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There is no option to enable this plugin.  This is not a beta, this is the most recent stable version of Firefox. When will there be an Adobe Create PDF extension available that works in Firefox?  I need this extension, please advise.s

Using Windows 8.1 Pro
Firefox 43.0
Adobe 15.006.30097

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Message was edited by: Kathy Bell Added images

    This topic has been closed for replies.
    Correct answer TanviRastogi

    Hi Tanvi, as I noted above I have the three files but they are located here: C:\Program Files (x86)\Mozilla Firefox\plugins\WCFirefoxExtn\META-INF.  My C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCFirefoxExtn folder only contains the folders chrome, components and defaults; and also two files chrome.manifest and install.rdf.   I have run a repair on Acrobat XI and the situation remains the same.  David


    Hi David

    Can you please try copy and pasting these files from C:\Program Files (x86)\Mozilla Firefox\plugins\WCFirefoxExtn\META-INF to C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCFirefoxExtn\META-INF ?

    After that follow the steps as mentioned in the KB article.

    Let us know if this resolves your problem.

    Thanks

    Tanvi

    6 replies

    C
    CSwanson0
    Participant
    January 16, 2016

    It's working in Chrome, guess I'll have to use that for a while when I need this function, still a pain in the arse, I've tried most of the fixes on this thread to no avail. Very useful function when purcha$ing stuff to save receipt or other things I want a more long-term copy of.

    Thanks all, I'll follow the thread and ...

    J
    Joe Morlan
    Participating Frequently
    January 16, 2016

    Anyone still having problems; make sure the extension is enabled.  For details go here.

      J
      Joe Morlan
      Participating Frequently
      January 12, 2016

      This is FINALLY FIXED in the latest Adobe Acrobat update released today: v15.010.20056 here. http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/DC/dccontinuousjanuary2016.html.

      Thanks for finally getting this done. 

      J
      johnk90178351
      Participating Frequently
      January 13, 2016

      In case someone else gets caught by this, after reading the (incomprehensible and low-information) release notes, installing the latest updates to Acrobat XI Pro (now at 11.0.14 and "check updates" says it is current), rebooting the machine, and verifying that Firefox is current, "check for updates" from the add-ons page shows nothing (and the Create PDF plug-in as still disabled).   Going to Extensions, finding the disabled entry, and clicking on "More" will find an "Enable" entry (possibly not until after right-clicking the link that appears to point to www.adobe.com).  Selecting it and then restarting Firefox seem to be necessary steps in getting to a usable function again, at least for Win 7 Pro and Acrobat XI.

      Thanks to Adobe for getting this done, although much later than I would have liked.

        J
        jwdeignan
        Participant
        January 13, 2016

        Yes, it is indeed finally fixed.  After installing the latest Adobe Acrobat DC update and starting Firefox to verify that the add-on was properly verified, I found that I needed a Windows re-boot before the add-on would successfully create a PDF from a web page from within Firefox.

          R
          retnuH
          Participant
          December 24, 2015

          Yep, me too. I love Firefox but they also disabled my Passwords Plus password manager without warning that I saw so now I have to switch over to a whole new one. When and how did Firefox get the word out that these changes were coming? I pay attention to things but haven't seen any of this coming. Dataviz said they were discontinuing their efforts to meet Firefox requirements and Adobe didn't get this fixed in time so either Firefox is being too crazy about security or these companies don't give a damn about functionality for their customers.

          J
          johnk90178351
          Participating Frequently
          December 24, 2015

          Fwiw, I've written extensive feedback to Mozilla on the Firefox site more or less suggesting that, if they don't want people to face a choice between continuing to run important applications software (for which Firefox plug-ins are just an interface) and Firefox (which might lose), it is important that they provide, and support, "I trust this one, signature or not" capability on a per-plug-in basis (not just an option to disable all signature checking and a promise to remove that in the future.  Others who feel the same way should consider going to "Help/Feedback" in Firefox and making similar comments and requests.

          As to Adobe and what are apparently "we may fix this in a future version" and what appears to be "in spite of the fact that your version is still officially supported, we don't promise to raise a finger to keep it working" policies, the market for PDF creation software is actually competitive.  I am periodically called upon to advise companies with hundreds of seats worth of licenses and, while Acrobat has continued to be my preference among the lot, "this company has policies that allow them to force you, by reducing functionality, to migrate any time they feel like it" is, to me, a fairly good reason for reviewing and changing software package selection decisions.

            D
            danielp97203926
            Participant
            December 22, 2015

            Same here. Looking forward to a solution.

              Y
              yhdg7te65656
              Participating Frequently
              December 20, 2015

              Firefox has been warning about this for months now, and Adobe still hasn't fixed it?  Jeez

                D
                d3s1gnjet
                Known Participant
                December 16, 2015

                I also have this issue. Firefox 43.0, stable version.

                  TanviRastogi
                  Adobe Employee
                  TanviRastogi
                  Adobe Employee
                  December 16, 2015

                  Hi

                  Thanks for reporting the issue.

                  Engineering team is aware of the issue and is working on resolving it.

                  Thanks

                  Tanvi

                    J
                    johnk90178351
                    Participating Frequently
                    December 20, 2015

                    FWIW, Same problem with Acrobat XI Pro (11.0.13), Windows 7, and Firefox 43.    Mozilla claims that all you folks need to do is sign the thing with a cert acceptable to them.   Shouldn't be rocket science.  As others point out, they have been warming about this for months.

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