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Participant
March 1, 2017
Question

Adobe DC cannot print - hung on Flattening step

  • March 1, 2017
  • 1 reply
  • 626 views

I 've tested this issue on multiple computer (Windows 10 pro/Windows server 2012 and with different printers)

I have a document containing multiple page, one of this come from the scanner.

I need do select "fit to page"  or "Shrink" for some reason:

If I print with Adobe reader/standard 11 it works perfectly.

If i print with Adobe DC standard/2015 or reader the job hung on Flatteing task and then print fail after some time, or Adobe DC crash.

if I print with DC using the option "print as image" and "fit to page" the output print result have  BOLD font

if I print with DC without using the option fit to page" , it is able to print, but the result is not what I want.

Do you have any suggestion to have Adobe DC working?

This topic has been closed for replies.

1 reply

supitFGTAuthor
Participant
March 2, 2017

I'v an update on the issue:

If I use a Postcript driver, I'm able to print with FIT option.

Unfortunately, we have 99% of PCL printers.

I don't want downgrade to Adobe 11, so at the moment the best solution is

FOXIT READER