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Participant
July 24, 2022
Question

Adobe DC installation stuck does not report any error

  • July 24, 2022
  • 1 reply
  • 218 views

Hi everyone,

So I have tried to update to pro adobe in order to be able to edit documents. I have been trying for days now and it keep giving me a message with no error code just saying there was installation issue and that they are trying again. like this:

 

Could you please advise

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1 reply

kglad
Community Expert
Community Expert
July 24, 2022

if you have an acrobat dc subscription (or want to start a trial subscription), install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html