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Participant
October 10, 2021
Question

Adobe DC no longer opens older PDF saved files

  • October 10, 2021
  • 1 reply
  • 316 views

Hallo 

ich benutze jetzt Adobe DC. 

Meine vorherigen Dokumente unter PDF abgespeichert öffnet mit der Adobe Dc jketzt nicht mehr und sagt DAtei sei beschädigt oder fehlerhafte codierung.

Was soll ich machen?

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1 reply

Meenakshi_Negi
Legend
October 11, 2021

Hi Silviar,

 

Thank you for reaching out and sorry for the trouble.

 

As you are not able to open the old documents, could you please confirm if they are saved locally on the machine or on some network drive. 

Share the screenshot of the error message that appears. If possible share any sample PDF with us.

Share the Acrobat and OS version you are currently using on the machine.

 

Thanks,

Meenakshi