adobe dc quit unexpectedly on MacBook Pro

Forum|Forum|5 years ago
August 28, 2020
2 replies
335 views

adobe will not let me edit any documents, and once i click on the document, adobe quits all of a sudden on my macbook pro any idea why?

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arvindy

Adobe Employee

Hi There,
Could you please update Acrobat to the latest version if not done already?
If crash still occurs on the latest version, kindly send the crash logs to investigate the issue further, follow the steps to send the crash logs:
-Click Report on the dialog that appears after Acrobat crashes
- Copy all the text under "Problem Details and System Configuration" and save it in a text file
-Upload the above text file on any cloud storage and share the link here.

Regards,
Arvind