Adobe Document Cloud for Microsoft Outlook - Network Error

Hello!

I trust you're doing well. I'd like to revisit this matter since a definitive solution wasn't provided earlier. I encountered the same error but managed to resolve it with a workaround. The error would arise when Outlook attempted to store attached PDFs to Adobe Cloud Storage. In my case, I didn't require the PDFs to be stored there, so I resolved the issue by going to the Acrobat tab > proceeding to Settings > selecting "Never prompt while attaching"

I hope this proves helpful for anyone facing a similar issue!

Hi @ndcgraph 

Thanks for sharing the details.

To double check, are you using the Attach to email option from within Acrobat or the Acrobat plugin from within Outlook itself?

When using Acrobat MS Plugin, check the following settings once:

1- Your Acrobat desktop app should be up to date. 

Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting) To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

2-  Sign in to Acrobat Online/ Document Cloud via Acrobat and see if the files are syncing.

3- Please ensure that you have enough space available to upload a file on the Document Cloud web

https://acrobat.adobe.com/link/home/ 

4- Is the file you are trying to attach and send here locally saved on your computer or on some external harddrive? Save it locally with a different name, and then try sending it. 

The file size also matters here. 

Thanks,

Akanchha