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Participant
March 13, 2025
Answered

Adobe doesn't allow me to Organize pages

  • March 13, 2025
  • 2 replies
  • 471 views

Here and there I am unable to organize my pages. I cannot drag and drop a page from one file to the next. I have to shut down adobe and start over in order for it to work again. Trying to fix the issue- I have installed the latest version of Adobe hoping that would fix the problem. It hasn't 

Correct answer creative explorer

@Katie22752908magy this sounds pretty bad... I would use Adobe Cleaner from adobe website versus using any third party cleaner. Adobe Cleaner helps remove old Adobe software, cleaning corrupt installation files, and fixing your host files to establish a connection with Adobe servers. https://helpx.adobe.com/ca/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Then log back into adobe.com and install Acrobat again. And it should work great soon after! Sometimes a weird file from an old update or corrupt file could be the culprit

2 replies

AnandSri
Legend
March 18, 2025

Hello Katie!

 

I hope you're doing well. I wanted to follow up and check if you have tried the suggested solutions shared by our community product expert. If not, please give them a try and let us know the results.

To download Acrobat, use this URL.

 

Thanks,

Anand Sri.

creative explorer
Community Expert
creative explorerCommunity ExpertCorrect answer
Community Expert
March 17, 2025

@Katie22752908magy this sounds pretty bad... I would use Adobe Cleaner from adobe website versus using any third party cleaner. Adobe Cleaner helps remove old Adobe software, cleaning corrupt installation files, and fixing your host files to establish a connection with Adobe servers. https://helpx.adobe.com/ca/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Then log back into adobe.com and install Acrobat again. And it should work great soon after! Sometimes a weird file from an old update or corrupt file could be the culprit

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