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Participant
October 14, 2024
Question

Adobe doesn't function

  • October 14, 2024
  • 1 reply
  • 190 views

I am using Acrobat Pro 2020, and I've not had reliable functionality for months. I can't even access it today without the spinning wheel of death, or lagging, or the program not responding and closing.

This is beyond disappointing for a program that I pay for.

1 reply

Souvik Sadhu
Community Manager
Community Manager
February 14, 2025

Hi @Abby31955642ry48,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

Do you still experience the issue? 

If yes, would you mind updating the app to the latest version (20.005.30748) which has multiple stability and performance enhancements?

 

If you experience the same issue with the latest update, please feel free to write back, and we will get this investigated further.


-Souvik