Adobe doesnt remember last save location

Hello @jessica_9715

I hope you are doing well. We are sorry for the trouble and for the delayed response.

When you redact and save a PDF in Adobe Acrobat Pro, the file may be saved to a temporary folder instead of the original document location. This typically occurs because Acrobat doesn’t automatically remember the last save path after redaction, especially if the file was opened directly from a recent list or via a shortcut.

Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20630 Planned update, Aug 18, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again. 

Manually select the save location after redaction: When prompted to “Save As” after applying redactions, navigate to the original folder manually.

Avoid opening files from shortcuts or recent lists: Open the file directly from its folder using File Explorer or Finder to ensure Acrobat tracks the correct path.

Check AutoSave folder if needed: If Acrobat crashes or hangs, redacted files may be stored in: C:\Users\<YourUsername>\AppData\Roaming\Adobe\Acrobat\<Version>\Autosave

If the issue still persists with the latest version of Acrobat, then please share the current version of the operating system, a quick screen recording of the issue, and the logs from the affected machine. To collect the logs, download and run the Log Collector tool. Make sure to select all log options and attempt to reproduce the issue. After that, close the Log Collector tool; it will generate the logs along with a log ID. Please share this log ID with us for further investigation.

Thanks,

Anand Sri.