Adobe Error - Cannot get past

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Amal.Correct answer

Legend

Hi there

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

For Windows
Try editing the hosts file in "C:\Windows\System32\drivers\etc" and removing all entries without a "#" that are linked to Adobe. For more information, about manually resetting the host file, please check the help page https://adobe.ly/4gbzYFF

You may also check the correct answer marked in the similar discussion https://adobe.ly/482JGbn

~Amal

justlearn

Community Expert

@adam_6657 it could be a server-side issue on Adobe's neck of the words. You can chck their status... https://status.adobe.com

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m

A

adam_6657Author

Participant

Hi,

It's been about three weeks now. I've uninstalled Adobe, logged in several times but to no success

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Amal.Correct answer

Legend

Hi there

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

For Windows
Try editing the hosts file in "C:\Windows\System32\drivers\etc" and removing all entries without a "#" that are linked to Adobe. For more information, about manually resetting the host file, please check the help page https://adobe.ly/4gbzYFF

You may also check the correct answer marked in the similar discussion https://adobe.ly/482JGbn

~Amal

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