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bobbw
Participant
December 27, 2017
Question

ADOBE EXPORT PDF / CONVERT TO WORD FROM PDF IN WINDOWS 10

  • December 27, 2017
  • 2 replies
  • 970 views

have tried https://cloud.acrobat.com/exportpdf for my issue.  NO HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

PURCHASED ADOBE EXPORT PDF TO CONVERT PDF FILES TO WORD.  CAN'T GET THIS TO WORK BECAUSE THE RESULTANT CONVERSION TURNS OUT TO BE  NOTHING BUT A MESS.  THE STATEMENT ABOVE THE RESULTANT WORD CONVERSION STATES THAT..."WORDPAD DOES NOT SUPPORT ALL THE FEATURES OF THIS DOCUMENTS' FORMAT."   "SOME CONTENT MIGHT BE MISSING OR DISPLAYED IMPROPERLY".

It's difficult to justify paying for software that doesn't function as promised.  ESPECIALLY WHEN THE PAYMENT IS NON-REFUNDABLE!   ARE THERE ANY ANSWERS/FIXES TO THIS PROBLEM??????

Thank You for Anyone's help,

Bob W

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
January 2, 2018

Your original message clearly says you are using something called Wordpad. Don’t do that! Use Microsoft Word (which is sold by Microsoft, not a free part of Windows).

    Dov Isaacs
    Dov Isaacs
    Legend
    December 28, 2017

    Perhaps if you better described exactly what your problem is, others might be able to actually assist you.

    Have you licensed a particular version of Acrobat or are you only using the on-line PDF export service?

    Is the PDF file export actually yielding a Word-compatible document or not? If it is, exactly what problem(s) are you seeing?

    It should be noted that not every PDF file can be readily exported to a Word document, especially PDF files that were originally created from graphics or layout software with a much more complex imaging model than Word. For example, one should not expect a PDF file from an InDesign document with multiple threaded-articles and sophisticated graphics to yield a particularly-useful Word document. Similarly, a PDF file from AutoCAD might yield a dodgy Word document.

              - Dov

    PS:     Please turn off your ​Caps Lock ​key.

    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
    B
    bobbwAuthor
    Participant
    January 1, 2018

    Adobe Export PDF, Annual‎ is the exact software that I purchased. Copied and pasted from my adobe account page. I am using this in conjunction with

    the on-line PDF export service. Neither one has seemed to work to convert a pdf document to word.? When my Adobe Export PDF software didn’t work, I tried the Adobe Export PDF, Annual because it was one of the suggested answers to my issue on the forum. My current version of acrobat is:

    200.18.009.20050

    In response to what my problem is: I took what I consider to be a standard word document that was in pdf and attempted to convert it into a word document using my Adobe Export PDF/conversion software. The result was that the lines on the word conversion were all out of alignment with each other except for a few lines. I wish I could have been made aware that the PDF conversion software was not applicable to all word conversions. I wouldn’t have purchased it. If this Adobe Export PDF doesn’t perform as promised then the remaining products from Adobe are then also suspect for their promised performance?

    Thanks, Bob

    Dov Isaacs
    Dov Isaacs
    Legend
    January 2, 2018

    Bob,

    I wasn't involved in whatever previous advice was given to you as a suggested answer to an issue on these forums, but if you already had already licensed and installed either Acrobat Pro DC (which you have) or Acrobat Standard DC, there is absolutely nothing that the Adobe Export PDF service would buy you at all! All that “service” does is to upload your PDF file to an Adobe server where the exact same software that is running in Acrobat Pro DC performs the exact same conversion that would have occurred on your own computer, with some possible “issues” if you used non-system fonts and/or had any linked graphics (as opposed to embedded within your Word document).

    As I previously explained, it is literally impossible for any converter of PDF to Word to give you a perfect or even reasonable Word document unless the PDF originally came from Word and the tagging option was used such that Acrobat or any other conversion software would know the context of the PDF content. A basic PDF file simply provides page locations (vertical and horizontal coordinates), object types (text - one or more characters, vector, raster), and attributes (font, size, color, rotation, etc. for objects on a page. There is no concept of articles, paragraphs, sentences, tables, headers, footers, or even words in PDF. Unless a PDF file was created with tags, conversion to any other format is totally a matter of sophisticated, educated guesswork as to how such text, vector, and raster objects map to Word objects and if there is no direct correspondence, converting same to some close equivalent.

    The same issues occur in exporting PDF to Excel or Powerpoint.

    Although we try to improve our guesswork with each new update to Acrobat, in general, PDF export should be viewed strictly as a starting point for creating or usually regenerating Word (or Excel or PowerPoint) documents for which the original files were lost.

    I would hope that it wasn't anyone at Adobe (i.e., any Adobe staff participating on these forums or Adobe Technical Support) who advised you to subscribe to the PDF Export service, since that was clearly totally improper advice!!!

    If you wish to cancel that service, let me know by private message in this forum and I'll try to work some magic to terminate that Export PDF subscription.

              - Dov

    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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