Hi @CBNYC,
Thanks for reaching out. If you are using the Windows operating system, let's try the following:
Go to Start-> Registry Editor-> Location: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook
To completely disable the add-in set DWORD LoadBehavior to 1 in the following registry key
To prevent re-enabling PDFMaker and suppress the dialog/silently enable PDFMaker
- For x64 Acrobat create Computer\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVAlert\cCheckbox
- For x86 Acrobat create Computer\HKEY_CURRENT_USER\Software\WOW6432Node\Adobe\Adobe Acrobat\DC\AVAlert\cCheckbox
After creating the above key, you may create a
- DWORD iAlwaysEnablePDFMAddin and set it to 2. This will ensure no dialog is shown, and the addin will not be enabled.
Let us know how it went at your end.
~Tariq