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CBNYC
Participant
May 20, 2026
Question

Adobe has their addins setup so that even when people disable them, after an update of either Outlook or Adobe they default back to automatically loading. How do we stop that?

  • May 20, 2026
  • 1 reply
  • 8 views

Adobe has their addins setup so that even when people disable them, after an update of either Outlook or Adobe they default back to automatically loading. How do we stop that?

    1 reply

    Community Manager
    May 21, 2026

    Hi ​@CBNYC

     

    Thanks for reaching out. If you are using the Windows operating system, let's try the following:

     

    Go to Start-> Registry Editor-> Location:  Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook

    To completely disable the add-in set DWORD  LoadBehavior to 1 in the following registry key

     

    To prevent re-enabling PDFMaker and suppress the dialog/silently enable PDFMaker

    •   For x64 Acrobat create Computer\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVAlert\cCheckbox
    •   For x86 Acrobat create Computer\HKEY_CURRENT_USER\Software\WOW6432Node\Adobe\Adobe Acrobat\DC\AVAlert\cCheckbox

     

    After creating the above key, you may create a

    • DWORD iAlwaysEnablePDFMAddin and set it to 2. This will ensure no dialog is shown, and the addin will not be enabled.


    Let us know how it went at your end. 

     


    ~Tariq